Insights on Artificial Intelligence

Practical frameworks and research-backed strategies for implementing AI that drives real business value.

From pilot programs to scaled deployments, discover what works when you combine cutting-edge AI with human expertise.

Reconfiguring work: Change management in the age of gen AI

Reconfiguring work

Change management in the age of gen AI

Engaged leaders are managing change more than ever as they adopt generative AI. Here's how they can bolster the workforce and drive performance.

Our latest research with 1,000+ SMB leaders reveals the practical frameworks that separate successful AI transformations from failed pilots. This comprehensive guide covers strategy, implementation, and change management approaches that actually work in mid-market environments.

Scaling Impact

Case patterns from SMB implementations showing exactly how we transformed specific challenges into repeatable solutions.

Weekly expert content from one working session
December 15, 20238 min read

Weekly expert content from one working session

How our n8n + Perplexity + GPT engine produces 5-7 expert articles in 2 hours with measurable engagement results.

Decisions on one page: Making leadership calm again
December 8, 20236 min read

Decisions on one page: Making leadership calm again

Transform weekly chaos into 15-minute standups with our signal harmonization and alert framework.

Founders' Strategic GPT: A consultant that never sleeps
November 22, 202310 min read

Founders' Strategic GPT: A consultant that never sleeps

Voice calibration + RAG over briefs + decision memos = strategic thinking that scales with your business.

Brand Twin: Keep voice consistent as you scale
November 10, 20237 min read

Brand Twin: Keep voice consistent as you scale

Rules + exemplars + QA assistant = consistent brand voice without micromanagement. Revision cycles cut by 40%.

Executive Guides

Short, practical guides designed for busy executives. Each includes downloadable templates and frameworks.

The 'one-page truth' template for weekly decisions
Coming Soon
December 28, 20236 min read

The 'one-page truth' template for weekly decisions

Downloadable Google Doc template with 10 KPIs to avoid and owner cadence guidelines. Transform decision paralysis into clarity.

Security, privacy, and model choices for non-technical leaders
Coming Soon
December 14, 20237 min read

Security, privacy, and model choices for non-technical leaders

Data-flow sketches, vendor checklist, and the exact questions to ask your AI partner. Navigate compliance without the tech jargon.

Operator Lab Notes

Real screenshots, redacted snippets, and tactical details that make AI implementations work in practice.

Prompt patterns that survive real work
January 8, 20244 min read

Prompt patterns that survive real work

See the exact prompts we use in production, with redacted examples showing the difference between brittle and bulletproof patterns.

QA checklists that reduce redo
December 30, 20236 min read

QA checklists that reduce redo

Our battle-tested QA workflows for content, legal drafts, and support replies. Copy the checklists that cut revision cycles by 40%.

How we measure 'time to first meaningful win'
December 18, 20235 min read

How we measure 'time to first meaningful win'

Inside look at our instrument panel for tracking AI project success. See the metrics that matter and the ones that mislead.

Industry Perspectives

Vertical pain → pattern → outcome. See how specific industries are transforming workflows with AI-human collaboration.

Legal: Intake → first-draft brief in hours
January 5, 20248 min read

Legal: Intake → first-draft brief in hours

How law firms are automating client intake and initial brief generation while maintaining quality and compliance standards.

Healthcare: Publish expert content without burning SMEs
December 22, 202310 min read

Healthcare: Publish expert content without burning SMEs

Healthcare practices are scaling thought leadership content while protecting physician time and ensuring clinical accuracy.

Logistics: Reduce decision latency with exception playbooks
December 15, 20237 min read

Logistics: Reduce decision latency with exception playbooks

Supply chain teams are handling exceptions faster with AI-powered decision trees and automated escalation workflows.

Real estate: Onboarding assistant that halves ramp time
December 1, 20239 min read

Real estate: Onboarding assistant that halves ramp time

Property management companies are accelerating new hire productivity with intelligent onboarding and contextual support systems.

Data & Governance for SMBs

Navigate data policies, privacy requirements, and vendor decisions without getting lost in enterprise-grade complexity.

A plain-English data policy for AI projects
December 12, 20238 min read

A plain-English data policy for AI projects

Skip the legal jargon. Our template covers data handling, retention, and AI-specific considerations in language your team actually understands.

Explainable by design: Documenting steps so teams trust the system
November 28, 202310 min read

Explainable by design: Documenting steps so teams trust the system

Build AI workflows that teams understand and trust. Our documentation framework makes complex processes transparent and auditable.

When to productize: Turning a service pattern into a kit (or not)
November 14, 20237 min read

When to productize: Turning a service pattern into a kit (or not)

The exact criteria we use to decide when a custom solution should become a standardized product. Avoid over-engineering while capturing value.

Have a research question for us?

We'd love to research something specific for you or hear about your experiences to contribute to our insights. Let's explore together.